Hedgehog Health Guarantee

Non-Congenital Health Guarantee:

Dreamflower Meadows guarantees that, to the best of their knowledge, all hedgehogs sold by us, whether from our breeding herd or not, are free from any health problem or apparent diseases at the time of purchase. We guarantee that all hedgehogs we sell are healthy for up to 14 days from date of pick-up, delivery, or shipment against all pre-existing health problems that were present before the hedgehog left our facility. (This guarantee does not apply to any hedgehogs that are not bred from our breeding herd if the health problem is found to be a congenital defect.) We recommend that all new owners take their new hedgehog to a licensed veterinarian who regularly treats hedgehogs for a full health evaluation within 7 days of purchase. Should your hedgehog develop an illness or other health problem within the first 14 days of purchase, Dreamflower Meadows will replace the hedgehog with another hedgehog that is available now or in the near future, or we will refund the full purchase price of the hedgehog. The unhealthy hedgehog must be returned within one week of the illness becoming apparent and also must be seen by a licensed veterinarian who regularly treats hedgehogs within that time or the health guarantee is null and void. A written report from the veterinarian who first treats the hedgehog, must accompany any returned hedgehog. The written report must state the nature of the illness/disease/or other health problem and that it is was pre-existing at the time of purchase. (This health guarantee is NOT transferable from owner to owner, it only applies to the original owner that we sold the hedgehog to.) If you are unable to take the hedgehog to the vet, then our Refund/Exchange policy will apply, but we will not pay the vet bills unless the hedgehog is returned to us.

Congenital Health Guarantee:

Dreamflower Meadows, also, guarantees that all hedgehogs bred from our breeding herd are free of any congenital defects for up to one year of age (regardless of the purchase date). If a hedgehog that came from our breeding herd dies from a congenital defect within one year of birth, we will either replace the hedgehog with another hedgehog that is available now or in the near future, or refund the full purchase price. Proof of the congenital defect is required in a written document from a licensed veterinarian who regularly treats hedgehogs. (This guarantee IS transferable from owner to owner, as long as the new owner contacts Dreamflower Meadows within 1 week of purchase/transfer from the original owner that we sold the hedgehog to. We will contact the original owner for verification of the sale/ transfer. Should we determine at that time that the hedgehog is not the original hedgehog that we sold to them, the health guarantee will be null and void.)

Wobbly Hedgehog Syndrome (WHS) Health Guarantee:

In addition, Dreamflower Meadows gives a lifetime guarantee for all hedgehogs bred from our breeding herd against Wobbly Hedgehog Syndrome or WHS that could arises later in life and was not detectable at the time of purchase. We strive to prevent WHS and other genetic diseases in our hedgehogs by breeding responsibly, but the occasional defect may occur despite our best efforts. To receive the refund for a hedgehog that dies of WHS, a necropsy must be performed by a licensed veterinarian of our choice at the expense of the buyer. If the test results confirm that the cause of death was Wobbly Hedgehog Syndrome, then the full purchase price of the hedgehog will be refunded and the full cost of the necropsy also paid. We do not give this WHS guarantee with Hedgehogs that we sell at discounted prices (usually these are Adult Hedgehogs and the listing will state this as well). If you do purchase a discounted hedgehog that does not come with the WHS Guarantee, you may purchase this for an additional $50 if requested. This lifetime WHS warranty does not apply to any hedgehogs that was not bred and born here at Dreamflower Meadows – look for any special notation in the sales ad that would indicate the warranty does not apply. (This policy IS transferable from owner to owner, as long as the new owner contacts Dreamflower Meadows within 1 week of purchase/transfer from the original owner that we sold the hedgehog to. We will contact the original owner for verification of the sale/transfer. Should we determine at that time that the hedgehog is not the original hedgehog that we sold to them, the health guarantee will be null and void.)

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